Privacy Policy

Extra Lifespan is committed to protecting the privacy of the information held about its clients, supporters and personnel.  We are bound by the United States Privacy Act and these are reflected in our Privacy Policy below.

What information is collected?

The types of personal information about an individual that Extra Lifespan may collect include:

How do we collect the information?

Extra Lifespan only collects information by lawful and fair means and not in an unreasonable or intrusive way. We do not purchase personal information from direct marketing organisations. Extra Lifespan collects information the following ways:

What information do we give you?

When collecting personal information Extra Lifespan takes reasonable steps to ensure that you are aware of our identity and how to contact us. You are able to access the information or query Extra Lifespan purpose for collecting the information by contacting Extra Lifespan at any time via email:

Why is the information collected and how is it used?

Extra Lifespan collects information, including personal information, to assist it in performing its functions and activities. This means that we may use your personal information for any of the following purposes.

Can we disclose your information?

Extra Lifespan will only disclose your personal information as permitted under the Privacy Act or when you consent to the disclosure. We do not routinely disclose personal information to any third party, and are not likely to do so to any overseas recipients.

How do we protect your information?

We take all reasonable steps to make sure the personal information we collect is complete and up to date and to protect it from misuse and loss from authorised access, modification or disclosure. Our electronic and physical storage systems are protected by methods in line with accepted industry standards.

Can you access or correct your information?

You have a right to request access to the personal information we hold about you. We will comply with such a request, unless there is a legal reason not to. If you wish to correct the personal information we hold about you, contact us as detailed below.

How to contact us or make a complaint

If you have any questions or require further information regarding this Privacy Policy, or you have a complaint about a breach of the code, you can contact us as detailed on our Contact Us page. We will address complaints in accordance with our obligations under the Privacy Act and within 10 business days of receipt of your complaint.